JS
Jaco S

1 reviews | Active since Sept 2014

17 Dec 2015, 12:58

Nedbank allows ********* to bank with us

This ***** case below has been going on for too long and we were forced to pay for a recall even though we spoke to someone at Nedbank prior to this who indicated to us that there were no funds left in the beneficiaries account. Why then force a recall??<br> <br> Furthermore we have not had any feedback or a reference number from Nedbank for 2 weeks until we started following up. Regardless I would not have been ****med if this was not a Nedbank account!! i trusted Nedbank and that they would not open accounts for fly by night ********. <br> <br> I really need this money that has been taken from me and I need this resolved soon. There has been limited to no support after our money got ******.To be fair I have waited almost 2.5 weeks now and will allow Nedbank today to tell their side of the story. Just as a side note I also have a video recording from a Nedbank employee saying to me that it is Nedbanks fault as I said and that they should take it further because \why did they let them open a account like this in the first place". I have also been told by Nedbank that this account has been specifically opened to commit *****. We have had limited support or feedback or any hope for help of any kind"""

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Replies (1)
Nedbank
Nedbank's reply17 Dec 2015, 13:53
Official
Hello icephixia2000,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team