cW
candace W

1 reviews | Active since May 2016

31 Jan 2025, 07:29

Nedbank allowed rain to debit without permission

I have had issues with Nedbank before and I gave them another chance for my salary account. They allowed rain 5g to go into my account without a debit order mandate and tell me that because rain has my account humber they can debit. Which is *******. They debited R625 today from my account and this is unacceptable. So anyone can go into my account because they have my account number. That's *****. Rain is not even on my list of debit orders that have been approved. Ni have NO debit orders I pay rain manually on a pay as you go basis. I want my money refunded and I'm not waiting 7 days or completing dispute forms. Rain didn't need to fill out forms to go into my account. That money was for rent and my son's school fees and I want my Nedbank account closed. I'm done with them

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Replies (1)
cW
candace W's update04 Feb 2025, 19:31
Reviewer Update
So Nedbank has still not responded to this. You let an unauthorized person into my account without a debit order mandate and without it being allowed on my account. I want my money refunded.