MR
Mollly R

1 reviews | Active since Oct 2016

21 Dec 2022, 17:51

Nedbank

Good day I am utterly disappointed and disgusted by Mahlodi at Nedbank North mead mall Benoni. Mahlodi is so incomplete and very impatient.This is the 2nd time she handle my queries and not even once did she assist. The1st time I wanted a bank statement and she told e to use the self service because they no longer offer statements, I came back the 2nd time and another lady helped me. I was at Nedbank today the 21st of December to reverse a debit oder. She told me again to do it online, I asked hey to show me how to do it on the self service , while opening my app she told me she is going to assist other people. She is so rude, impatient and ***********. I needed to reverse a debit order and block further debit orders for certain company and she told me to do it my self while she did not even assist in showing me. Mahlodi does not hold Nedbank standards very well. Very rude customer care lady

0
Replies (1)
MR
Mollly R's update21 Dec 2022, 19:30
Reviewer Update
Good day
I am utterly disappointed and disgusted by Mahlodi at Nedbank North mead mall Benoni. Mahlodi is so *********** and very impatient.This is the 2nd time she handle my queries and not even once did she assist. The1st time I wanted a bank statement and she told me to use the self service because they no longer offer statements, I came back the 2nd time and another lady helped me. I was at Nedbank today the 21st of December to reverse a debit oder. She told me again to do it online, I asked her to show me how to do it on the self service , while opening my app she told me she is going to assist other people. She is so rude, impatient and ***********. I needed to reverse a debit order and block further debit orders for certain company and she told me to do it my self while she did not even assist in showing me how. Mahlodi does not hold Nedbank standards very well. Very rude customer care lady. I want to move my salary to FNB.