1 reviews | Active since Jan 2014
Nedbank - Adjusts home insurance without replying
I have a few properties that I let out....<br> <br> Some are paid up and some are bonded....<br> <br> 4 of the properties are EXACTLY the same.... same complex, same erf size, same house size... even same tiles, cupboards, age and even the same ****per in all 4<br> <br> They are valued the SAME....<br> <br> The units I own outright are insured via PSG at R80.87p/m (building only) and the bonded ones were at R151.10 through Nedbank...<br> <br> Increase time, I was contacted by PSG and Nedbank<br> <br> PSG increase from R87.87 to R90.32 = 11.7%<br> Nedbank increase from R151.10 to R164.83 = 9%<br> <br> I queried why Nedbank charges +-80% more premium opposed to PSG, and that I would like clarity before I accept the new R164.83 premium, as I am considering moving my bonded properties to PSG....<br> <br> I have had no reply, no phone call, no nothing.....<br> <br> Just the new charge of R164.83 app**** to the bonded properties....<br> <br> Very unprofessional....
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
