1 reviews | Active since Mar 2009
Nedbank adding to trauma
<p>My purse disappeared while I was in Ballito on Saturday. It's a horrible experience. I called Nedbank to cancel the cards on Saturday. </p> <p>The first thing they did was slap R260 charges on my account.</p> <p>Later on Saturday I got a call from Dischem who traced me from my card, to say my purse had been found in the trash. I was so relieved to find everything intact . But that was short lived.</p> <p>I tried to reverse the cancelling of the Nedbank cards with no joy.</p> <p>There is no charge for a card so why am I paying for a replacement ?</p> <p>Why can't my old cards just be un -cancelled.</p> <p>I'm a pensioner. I don't have money to waste. </p> <p> </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Nedbank contacted me and were able to help with the charges. minimun fuss . Thank you Nedbank.
Nedbank contacted me and were able to help with the charges. minimun fuss . Thank you Nedbank.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
