Nedbank - a serious hinderance to any business or professional

Nedbank professional banking renders arguably the least professional service I have ever received. The list of gripes is long but here are a few.

After 5 years with Nedbank professional(private) banking their excuse for not responding to questions on email is that they "had the wrong number"

it took 2 weeks to respond to a simple question about incorrect fees(eventually I called them again and they claimed that they were planning to call that morning).

When I tried to contact my banker she was first on study leave for 2 weeks and then she was sick for 2 weeks. Nedbank did not provide an alternative banker

When I asked for a refund for the time where I did not get service they claimed that they would attend to this and never got back to me.

When I called to ask where my bank cards were being delivered they said they would call back and didnt.

5 different bankers have handled my account in 5 years(They all seem to have left nedbank).

When I tried to cancel my professional banking account they essentially just ignored my email.

zero stars...would not recommend to a friend.