NEDBANK

Been having the absolute worse experience with Nedbank with whom I've been a loyal client with since 2012.

Last Monday l went into my local Nedbank branch for a personal loan when I was signing the contract we realised the amount I was signing for was way above what I wanted due to a new system error on their side. The sales consultant immediately flagged it and sent it through to head office. It's has been over a week I have laid numerous complaints about not being informed on what is going to happend and when this will be fixed but nobody can help me, or answer my questions . This has been so frustrating.

I'm so despondent and am at the point where I don't believe My bank can help me or even wants to. Hardly any communication has been kept other then my side and it is made clear I am not a priority on their side . Ready to just close my accounts and start a relationship with a new bank.