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1 reviews | Active since May 2016

10 Jan 2023, 11:52

Nedbank

Nedbank customer service On 21 October 2022, my dad's (pensioner of 75) Nedbank inter banking was hacked, and all of his savings and credit card money was taken R92k. So imagine sitting since then up to now with zero funds. To date, we have had zero response from any Nedbank officials. This internet ********** transaction was reported same day at Greenacres Nedbank, upon which all the bank cards were blocked and new cards issued, which had to be paid for? Internet *****, not card *****? After two months of trying and getting charged interest on credit card outstanding amount to get response from Nedbank ***** call centre, we attempted to see if Baywest branch can assist, first the team leader and then the branch manager "who could not even be on time for appointment." We as South Africans just accept poor service, but this takes the cake. We intrrust the bank with our money and get charged exorbitant charges to do so. This is how Nedbank looks after their clients ... well done

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