Nedbank

I am appalled and disgusted at Nedbanks home assist offering. It's not rocket science that a home assist is always an emergency. Nedbanks home assist number has a constant engaged line. I have tried all day, since 10am this morning even until now, 6.36 at night. Added to that, when I call the 24hr client services line. They do not know what home assist is. I get put to the vehicle assist dept and of course they can't hear me.

Once before I couldn't get a hold of them and got my own plumber out. I got told that they are always on call 24hrs and I should not use my own plumber. Pray tell !when are they ever available to answer my call. This is the most shoddy, poorest experience I've ever had. It's as bad as a government department. I will be looking at moving my home loan and all that goes with it. And to think I was looking to move my personal bank account over to them. Never! And