Nedbank

Good day my name is Sam.im a client of nedbank.i have been banking with nedbank for the past 5 years without any problems. On the 06 January 2022,I reported a case of ***** at the nedbank division, after a series on unauthorized transactions took place. I even went to police station to do all the necessary things that needed to be done after being advised by nedbank. On my bank account they deducted +/-R2300 to R2500 without my consent. After I went to the branch to reported it,they said they will investigate the matter than give me an answer within a period of 3 weeks.i waited the 3 weeks to pass then went to the branch to get help but never got help.people were rude,brushed me off and had no name tags. All they did was to change my accounts card's 2 times in a period of a 1 month(January 2022) I went to craddle stone mall to get help but the guy did not even want to help.he even refused to give me a phone to call the nedbank office,because when I call with my private phone they always cut my call. I bank with nedbank because I trusted them,but now ***** is taking place in my account, they don't wanna be accountable while the money was on their hands.it might be a daily occurrence in SOUTH AFRICA and to NEDBANK staff but it is not for me. I need assistance, professionalism and an actual solution