RP
Raymond P

1 reviews | Active since Dec 2015

09 Dec 2015, 12:50

Nedbank

With my accounts with Nedbank I feel that Nedbanks makes sufficient money out of me for me to be treated as a customer, as I previously was made to feel when going to the Bank. <br> Now I got a notification to collect my card from a branch of Nedbank on arriving at the branch you get issued a dirty piece of paper with a number on it and get told to wait your turn. <br> So now Nedbank has just down graded me from a customer to a commodity. Nedbank can keep the card I am not a number.<br> Nedbank is no more a peoples bank.<br>

0
Replies (1)
Nedbank
Nedbank's reply11 Dec 2015, 11:41
Official
Hello RNdP,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team