1 reviews | Active since May 2019
NEDBANK
Have been a Nedbank Customer for approximately 30 years Have been doing Internet Banking with no problems. Nedbank decided to change their website for internet banking
its been 4 customer services persons and no one listens- need to be able to change my user name and profile as one of their customer service persons put a user name and password in for me I have been thru 4 customer services persons- but- either I don't speak English or they don't listen or don't know how to help. A lady phoned me as I put a complaint in writing. But I apparently did not speak English to her either. Also said all is well.
Really have to think if I want to stay with them. And also horrible new banking site. I am 70 years old and it seems they don't care about their old faithful customers.
MAYBE TIME TO CHANGE
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Service Support
