MM
Malebo M
1 reviews | Active since Dec 2018
13 Dec 2018, 11:50
Nedbank
Nedbank I've been banking with them for so long but the customer service just keeps getting worse and worse. The call centres are ridiculous you make a person hold for well over an hour. You call yourselves an innovative bank but you are even getting worse than capital. Banking with nedbank is such a misery if it wasn't for me vehicle finance account. Your new app as well pathetic. How can I be forced to call when there are people at the branch? How do you only have 2 people working the tellers during the festive season? The 2 tellers that you have at this branch are useless themselves as they keep sending me from one to another. Such a big bank running a ****en circus. Watch what word of mouth can do.
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Replies (1)Nedbank's replyOfficial
13 Dec 2018, 12:13Dear Malebo Mogatusi
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you. Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you. Kind regards
Client Service Support
Nedbank's reply13 Dec 2018, 12:13
Official
Dear Malebo Mogatusi
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you. Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you. Kind regards
Client Service Support
