RS
Roxley S
1 reviews | Active since Nov 2018
01 Dec 2018, 16:28
nedbank
Hello Peter Case : ********** 7
Good Day
I'm from the Jabulani Branch like last week and still I was not assisted after I was promised my cards will be ready as in the previous Monday.
Now I'm told the consultant that was assisting me last week did not attend to this matter. The lady gave me very bad attitude and said "Sifiso is not at work and there is nothing I can do".
As a customer service myself I was actually disappointed seeing people leaving the bank not assisted. Most people said " If I was WHITE I would have been help". A very sensitive issue in our country just because of attitude towards client.
Regards
Helpful (0)
Replies (1)0
Replies (1)Nedbank's replyOfficial
04 Dec 2018, 08:13Dear Roxley Itumeleng Seakgoe
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
Best regards,
Nedbank's reply04 Dec 2018, 08:13
Official
Dear Roxley Itumeleng Seakgoe
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
Best regards,
