Nedbank

Im so disappointed with this bank. I have spent almost 8 hours between yesterday and today at the bank. I’ve been through 6 call centers . And my query is still not solved. It is so tiring and straining , I was told to open a new account and I did that immediately and now I have a new account that has no funds. I wake up again today and go to the bank and I was told that the previous branch was suppose to release funds into this account, apparently that branch was supposed to call a specific department so they can release my funds. So the branch I went to today, can’t help me because the department doesn’t operate on weekends so that means I can’t go to work nor do anything till Monday afternoon.

Just because of poor service and incompetence. ?