1 reviews | Active since Feb 2017
Nedbank
<p>I app**** to Nedbank for a personal loan & have found their service to be shocking. I have continually had to follow up with calls & emails and almost 3 weeks later do still not have am answer.</p>
ID ********** 715089
No account currently, applying for loan. Reference **********
Cell ********** 976
Work Landline ********** 581
ID ********** 715089
No account currently, applying for loan. Reference **********
Cell ********** 976
Work Landline ********** 581
Whilst I got a call from Sandile on Friday, he did say someone would call from Personal Loans, but to no avail. Nedbank always state when calling that the call is being recorded, please then tell me why they are unable to acknowledge that someone called on Tuesday last week to confirm my employment yet no record was made on my application. We are now three weeks in, since I app**** for the loan I am still do not have answers.
Whilst I got a call from Sandile on Friday, he did say someone would call from Personal Loans, but to no avail. Nedbank always state when calling that the call is being recorded, please then tell me why they are unable to acknowledge that someone called on Tuesday last week to confirm my employment yet no record was made on my application. We are now three weeks in, since I app**** for the loan I am still do not have answers.
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team