Nedbank

My nedbank account is suspended from 13 November 2024 and according to the sms it will take up to 2 to 9weeks. In January 2025 by the 10th I've called nedbank again, numerous times before that, sending emails with no response from nedbank, calling relevant parties with reference numbers but unsuccessful. Up to today 2 months later my account is stil lk suspended and everytime I'm being told to wait for the appointed people of nedbank to call me. I regret having business with nedbank and as a client, the service sucks. If I ddnt call nedbank after 13 of January 2025, God is my witness i would neva have know that my account is still suspended. I've fwd all necessary documents as req and being told everytime, it's under investigation. Nedbank doesn't consider that they messing me up financially and all the discomfort due to their non compliance. I'm dissaponted in Nedbank and will report them to the Ombudsman as I feel no human can be treated with such bad service. I cant withdraw money, can't log in by the Nedbank app and neither can I do any deposits to enable my debit orders to go off. I had no choice but to join Standard bank coz Nedbank doesn't put client service 1st.