1 reviews | Active since Jul 2011

11 Apr 2015, 09:59

Nedbank

I have a slight cashflow problem and app**** to Nedbank to extend my overdraft by a further R10000. As a client who has banked with Nedbank for over a decade, I expected this be done in one visit to the bank. Five working days later and the only response that I have received is that they would like to give me a credit card. This is not what I asked for.<br> <br> In June 2014 I visited the bank for car finance and was also met with this beaurocratic attitude. I subsequently secured a loan from Wesbank where the car dealer did all the paperwork. <br> <br> Nedbank I do not need you. I intend closing my account at the end of the month.

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Replies (1)
Nedbank
Nedbank's reply12 Apr 2015, 18:49
Official
Hello yashinp,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team