Nedbak Personal Loan department

On 21 February I was informed via my Debt Review company (Zero Debt) that I will be paying my last installment at the end February. However, today I received a call informing me that NEDBANK'S offices had a "miscommunication" and that I still have a long way to go.

I am NOT accepting this poor excuse for their staff's poor and *********** service, and I insist that the person responsible for this "miscommunication" should be liable for the difference now required from me.

I have two (2) different communications from two (2) different entities, advising me of the final amount due. According to consumer rights, "the price you see is the price you pay". I have this amount inwriting, therefore I'll be acting according to my consumer rights.