TK
Thabo K

1 reviews | Active since Sept 2013

23 Jan 2017, 13:49

Ned Bank nightmare

<p>I Thabo Khunyile applyed for a credit card with nedbank some time in june 2016 , they offered me the credit of an amount of R 25000 and i used it all. I struggled to pay it , i only made two payments of R500 which R1000 in total then later during the year i have lost one of my credit card but i didnt not realise that one of my card its missing until i got sms from the nedbank telling me that my card is not complying with the terms and conditions of them and i must go to the nearest branch which i did.</p> <p>Then at the branch i was told that some one has been using my credit card ,they told me to go through their are process of cancelling both two cards and i did exactly that. Last year i recived call from one of their lawyers telling me that i owe nadbank plus or minus R70000 how much i'm willing to pay , i told her that i wont pay anything until they fixed that amount .Now they are threatining me with their lawyers they are forcing me to pay the money thatt i did not use and now its R81689,89 which i only used R25000</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply23 Jan 2017, 14:10
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team