OS
Orlando S

1 reviews | Active since May 2019

09 May 2019, 16:41

Nebank IT is ##@@$$%%&&**!!!

I have been banking with Nedbank since 1975 and a BOE or Nedbank Share Trading for two decades. Without warning and in the most *********** and irresponsible manner they have cut my access to share trading account by changing the access methods and details, although I still have a couple of hundred thousand rand invested and I can not access them. I have another half a million to invest waiting for a solution. I have managed to create a new account but - as expected - it shows no money in it. Calling the Relationship Manager did not work despite them trying.. People expected to call back didn't. I knew that Nedbank was the most IT backward of the larger banks but I did not expect such low standards. I was for 30 years a CIO and Director of the 36th largest retailer in the world. I would have fired a one year programmer that had managed to release such untested simple change against minimum testing and change control standards..

Thanks to my intuition I have never involve them in any serious investing. I don't even think they know of my net worth.

But i first want my money back and then to close the 44 year accounts.

0
Replies (1)
Nedbank
Nedbank's reply10 May 2019, 01:37
Official
Dear Orlando 

We hear your concerns and a resolution manager will contact you within business hours to discuss this matter.

Regards
Client Service Support