Nebank fourways has bad customer servicea

I went into the fourways branch ti reset my pin number, left there after waiting 40+ minutes with pin still not reset. The 1st teller u saw wasted my time trying to fix an online profile that i didnt request for. The send guy he sent me to (bcoz he could not reset a card pin) spent 30minutes chatting to his friend. To say i am annoyed is an understatement. That is 40 minutes of my day i will never get back.