NB insurance great sales pitch NO DELIVERY

Eish, it is absolutely dissappointing. After nearly 10 years being with outsurance some Idiot salesperson from Nedbank Insurance comvinced me to move to them<br> <br> WHAT A MISTAKE<br> <br> First about three months ago I got stuck next to the road, and on calling the roadside assistance line without even answering the phone, luckily I still had Toyota care in place. I thought I let it go and not complain. But now I have a real claim.<br> <br> I did the claim on tueasday last week already, No communication after several e-mails to Natasha eventually she confirmed receipt on wednesday late only. I must add the e-mail was full of excuses as well why she could not get it done. Well obviously with the public holiday on friday and everything I though I would not even bother till this morning. I send her an e-mail to hear what is happening well it is now 23:59 and no response.<br> <br> I cannot work with an insurance company cannot give feedback, I cannot work with an Inusrance company that is taking 10 days to reslove a claim.<br> <br> If I was with outsurance this would have been settled by Thursday last week already.<br> <br> It seems I made a huge mistake and will have crawl tail between the legs back to OUTSURANCE.