Naedbank bad service
<p>I app**** for a credit card at Nedbank, which was approved. They sent me an SMS to pick up the card, but when I came there, there was a hold on the card. They said I must contact the card devision. I phoned them and they said I must contact ERD. I contacted ERD and they said I must contact the legal department, wich sent me to ERD, with sent me to recoveries, whitch sent me to ERD, which sent me to the branch, and here we go again, I'm tired of running around. I've been send from A-Z with still no answers. I was on debt review 6 years ago, but all the proof of cancellation been send to Nedbank. I've checked all credit buro's and they are all also clear. Can anyone tell me what the problem is?</p>
Dear Amanda
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Amanda
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Thank you so much, Nicolas Govender for your prompt reply, your service was exellent. Nicolas sorted out all the proplems, and I'm good to go. Thanks again, Nicolas.
Thank you so much, Nicolas Govender for your prompt reply, your service was exellent. Nicolas sorted out all the proplems, and I'm good to go. Thanks again, Nicolas.