FF
Fred F

1 reviews | Active since Mar 2010

03 Apr 2016, 23:23

Mysterious subscription appearing in my account

I've been charged R156 per month since February under \NRB accting subscription fee\" a service I have not subscribed to and do not have any idea what it relates to. Contacting the call centre or branch is pointless. Is this *****? <br> <br> Please can someone check on this and resolve? Been with Nedbank for 20 years, cannot believe how poor the response is for something like this. "

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Replies (1)
Nedbank
Nedbank's reply04 Apr 2016, 09:23
Official
Hello fredfree,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team