1 reviews | Active since Jul 2013
My salary
<p>My money was paid into an account that was closed and I had no idea it was closed when I submitted my banking details. They said it shoul bounce back to the company within 3 days, and I'm still waiting coz finance hasn't received anything. Can you guys please send the money back already. It surprises me that when you want your money, you want it now, but when we want our money, it takes forever to get to us. How do you expect me to get to work? As for your customer care, they don't know what they're talking about. The information I get from the branch, and that from the call centre, are totally different. Please explain yourselves? I'm not a happy man</p>
Dear Itumeleng,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Itumeleng,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Ok. I'm still waiting for that call so they can resolve this issue...an hour later.
Ok. I'm still waiting for that call so they can resolve this issue...an hour later.
I don't know what kind of service you guys are running. But you can't say someone will call me shortly, and almost 2 hours later, still no call. Am I gonna get this call to sort this s**t out or not?
I don't know what kind of service you guys are running. But you can't say someone will call me shortly, and almost 2 hours later, still no call. Am I gonna get this call to sort this s**t out or not?
Problem solved. Thank you Cody Francis who is Executive Service Support Consultant | Client Service Support | Nedbank Limited. You have really great service.
Problem solved. Thank you Cody Francis who is Executive Service Support Consultant | Client Service Support | Nedbank Limited. You have really great service.