My reference is 794847

My reference is 794847. I've since logged a complaint regarding send imali cash withdrawal,where I could not access all the money that was sent to me.. I was sent R1000 and I went to withdraw the money and only R200 came out. R800 was left in the machine. I've bee complaining about it. This happened on the 17.09.2021. Till today Nedbank has not refunded my money. Nedbank I'm still standing. Please bring back my money..