TM
Thenjiwe M

1 reviews | Active since May 2017

04 Dec 2018, 14:29

My R1000 has been withrawn from my Account

Hello Peter, On Friday morning I saw an sms on my cell phone reporting that an amount of R1000 has been withdraw from my account at 02: am at FNB ATM although I am using Nedbank. I dont know who withraw my money because that time I was as sleep and my bank card was with me and Am the only one who knows my pin. I went to Bellville branch to report the case, I spoke to the lady know as Bulelwa Tonisi she said she is going to open the case to ***** department to check where they withdraw my money and if they found out that they used my card and pin they are not going to pay back the money, If they found out that there is a froud that took place into my account she will log an incident it might take for about 10 weeks. Am not willing to wait for that long. I want my money back. I have to buy chrismas clothes for my kids. Nedbank please payback my money......

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Replies (1)
Nedbank
Nedbank's reply04 Dec 2018, 14:58
Official
Dear Thenjiwe Mqambalala

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
 
Kind regards

Client Service Support