My Nedbankwealth share portfolio now lost?

Nedbankwealth recently upgraded their shareportfolio software. This forced everybody that was using Nedbanks platform to reregister for a Nedbank ID. I have done this, but now the new registration does not take me to my portfolio. I have now lost my link to my portfolio.

I have emailed, got a reply that doesent work either. Now nobody is interested to respond or help or ansewere my follow up emails [Andiswa]. Trying to phone the number provided is either engaged or noby answeres. What now? Jan [For portfolio nr ********** ]