MW
Mandy W
1 reviews | Active since Sept 2015
12 Oct 2015, 08:14
My money is safe - thank you
I have terrible experiences with banks and after changing a couple of times we are now with Nedbank and i was really impressed when i went to go draw money last week and out of my own stupidity was trying to draw past my daily limit whereby the transactions were declined. Not even 5 min after the transactions were done i received a voice message on my cell to contact Rodney Adams from the ***** department. After contacting him, he confirmed that he has stopped my card as he was suspicious of the declined transactions and wanted to confirm with me. Thank you Rodney and Nedbank i am really glad that i can be assured that my money is safe and their is people doing their jobs. Thank you guys
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Replies (1)Nedbank's replyOfficial
12 Oct 2015, 08:18Hello mandy wagner,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply12 Oct 2015, 08:18
Official
Hello mandy wagner,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
