AM
Audrey M

1 reviews | Active since Nov 2015

10 Nov 2015, 14:26

My loan

Hi<br> I owed Nedbank quite a lot of money because I was on unpaid maternity leave and I reversed soem of the premiums, then this July I paid off the all the arears now am being told that they calculated wrong and have to pay and extra 1500 which I am very ****ed of for. Victor is telling me there is nothing he can do on his side and I must escalate the query. So I am writing to you Nedbank that your fault is not my fault. I will not pay the extra 1500 as I dont have it. My loan term finishes end of November and its shall finish then. So whatever you guys did on your side has got nothing to do with me.

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Replies (1)
Nedbank
Nedbank's reply10 Nov 2015, 14:45
Official
Hello AudreyM4,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team