My Financial Life has errors and no resolution

The much touted My Financial Life online program from Nedbank repeatedly hs errors and when queried these are either not fixed or take months to resolve.<br> Two examples:<br> 1. Last year I pointed out that they duplicated all credit card transactions (because of AMEX and VISA/Mastercard) It took about 2 months to resolve this after several mails and calls. And in the end I had to fix it by \deleting"one of my cards...!<br> 2. Current issue - they have removed all my subcategories in my accounts. So the many hours I have spent setting this up has been lost. I complained by email to the support centre on 4th April"