My Cheque Account Frozen, CAnt accent Savings in my Homeloan

Hi Peter,

I have been a Nedbank diligent Client since 2003 and have had several homeloan accounts and car finances with them. Now they have suddenly without prior warning frozen my Cheque account even though I gave them the undertaking at MFC that I will pay the total due balloon payment by September 30, 2024 on my car finance that I had been paying without issues since 2018. I have asked them to unfreeze the cheque account so that I can access the access funds saved in one of my homeloan in order to pay for my expenses including homeloan accounts, that they ironically complain are in arrears but they have strangely refused to do so. My hands are tied as I don’t have access to my cheque account and my access funds.