My card delivered to the wrong branch

Opened a Nedbank account some time last week and for some reason I was told that I can't receive the card immediately, and that I should wait a few days for an SMS to say when to collect it. As per agreement with Angela/Angel, the consultant at Pavilion branch, my card would be delivered to the Musgrave branch as it is convenient for me. However, this morning I received an SMS saying that my card is ready for collection at Pavilion. I want it delivered to Musgrave as per agreement with the consultant.