MY BANK (NEDBANK) IS THE BEST

when one wakes up in the morning and an early debit sms messes up your bank account and your morning, that's not a nice way to start one's morning. I have a credit card with Standard bank and my debit order is supposed to be for the 20th of every month but for some strange reason they've decided to debit my account today, and when I phone them they informed me to go to the branch to reverse the debit order, my question was why can't I do it over the phone, the call centre agent could not answer my question. I've decided to give my bank a call, and wow!!!! with in a few minutes my problem was sorted, that's what I call service, the lady was polite and I could hear she's giving me service with a smile, she really took the stress out of my day. I would like to thank NEDBANK for the great service, and AWESOME, WELL INFORMED and HELPFUL Client service Agents, keep up the good work your are the BEST :-)