My account was blocked without prior notification.

I opened a student account with Nedbank last year around this time. I was not informed of any restrictions or terms of use with this account. I recently received a lot of money and spent a lot in one day. I was buying furniture for my new apartment. I had no problems until a few days when I tried drawing money form the ATM and it fail. The slip said to contact my branch. I called but couldn't get the assistance I needed. The following day when money had to be transfered to my account it bounced so I went to the nearest bank which was LochLogan. Only to find out my account has been blocked. I was told money should be able to get in my account only I couldn't use it but I repeatedly told them that was not the case. I had to bring my proof of residence which I did again I could be assisted because I'm a cohabitant. I had to go a whole weekend without money. I now owe people money because I had to borrow from close friends. Not only that the person whose name is on the lease had to travel from Gauteng to help me sort out this problem. More money used. Then I was told the email would only be sent Monday and my problem MIGHT be only solved Thursday. That's almost two weeks without money.