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clint I

1 reviews | Active since Nov 2015

12 Nov 2015, 10:04

my account and money on hold

Nedbank isnt to be trusted with our account and transactions. My boyfriend and I are doing a small business of PARTS FINDING, my boyfriend manages the account and transaction in my account. on the 30th we make internet payments to our suppliers for good. After the transfers Nedbank kept my account on hold at thesame time trying to get hold of me by phone, i was away for work was not able to take their calls, which my boyfriend did and communicated that to me, after i had a chance from my job i went to Nedbank Sunnyside to resolve the matter, but there i didnt get a help from consultant(Kevin) after some days i received call from Nedbank and i told them that am aware of the transfers, then i went to Brooklyn branch yesterday they were go to me but they couldnt resolve it after phoning the person(Hlopi) that block my acct, he said he is investigating my acct. I have problem with that cause people i took their good are threatening our lives now and since 30th of last month Nedbank should have by now conclude whateve they are checking and open my acct and release people i transferred money to their money. I am very angry because Nedbank dont care about what we may be going through.

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Replies (1)
Nedbank
Nedbank's reply12 Nov 2015, 10:15
Official
Hello clintigbozs,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team