BI
Bonolo I

1 reviews | Active since Feb 2017

28 Apr 2017, 09:30

Multiple charges for one bank statement

<p>So I went to the East Gate Nedbank branch to go get my three-months bank statement. Firstly I was turned away at the door because I did not have my cheque card with me which I apparently needed. Anyway I go back to go fetch it and got my bank statement. Today I check my statement online only to find out my account is overdrawn because the happens to be 8 charges for bank statements. This is confusing because I only asked for and recieved one bank statement. I cant be charged R112 for one bank statement, Nedbank can you stop with this ****************!!</p>

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Replies (1)
Nedbank
Nedbank's reply28 Apr 2017, 09:47
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,