1 reviews | Active since Oct 2016

10 Oct 2016, 14:28

MtnZakhele Pending Application

<p>On the 25th of September I went into the Nedbank Diepkloof Square and app**** for the shares I filled in the forms and I was assisted by Palesa she then took them in and told me I'm done. A week went by then I called the contact centre MtnZakhele then I was told my application is pending when I went back to the branch my application was missing I was told I need to submit all documents again I did that and my application was "escalated" today I went to Southgate branch and I was told that it's still been escalated. I want to apply for my daughter but I was told to wait for my application so it doesn't disturb each other which makes sense now the frustrating part is that the shares are given to those who apply first. Today is the 10th of October and I still have nothing no sms.</p>

0
Replies (2)
Nedbank
Nedbank's reply10 Oct 2016, 15:53
Official

Dear Amukelane,

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team

's update11 Oct 2016, 08:37
Reviewer Update

Good day,

Unfortunately no one has contacted me regarding this issue.

Thank you

Abaloyi