Ms Ntokozo Ndovela beautifully flying the Nedbank flag sky high

This is an appreciation compliment is for Ms Ntokozo Ndovela who assisted me on July 7, 2023, a Service Consultant in the Lifestyle Banking department. She assisted me with card advise and product application. She was so warm, friendly and thorough, I'd truly love to deal with her any and every time I call in. She advised me on what to try regarding a blocked card due to many incorrect PIN trials. She was optimistic and gave me hope I'd be successful and was mindful of the route I had avoided having paraphrased what I shared. Thereafter she made me aware of offers appearing in my profile. I advised her of my reluctance based on poor previous experiences from their incongruous systems, she managed to persuade me and within minutes I was successful with activating the offer. We giggled so much that for a second I forgot I was speaking to a complete stranger but rather a helpful friend. Thank you Ntokozo. Your good work is appreciated and I wish you service each and every client with brilliance and pazazz like you did with me. I wish you the very best in your career and growth at Nedbank.