TA
Theresa A

1 reviews | Active since Jan 2025

25 Jan 2025, 01:49

Mrs Theresa Anderson

I contacted Nedbank on Monday to amend my property insurance policy because I sold one of my houses. Contacted Naveen Sonlall. 5 days later and still no response to amend my policy. I have now logged a formal complaint. I ask you with tears in my eyes which institution is this pathetic. Other institutions respond within 24 hours and amend your policy within 10 minutes. I am now begging Nedbank to assist me to amend my policy. Do not insure with Nedbank most pathetic provider. After sales service is the worst I have ever experienced.

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Replies (1)
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Theresa A's update27 Jan 2025, 16:14
Reviewer Update
Still no call.
I received an email today with a staff members name that will be assisting me.
End of business day and no call.