Most useless call centres

I have been trying for 2 weeks to get through to certain departments of Nedbank. the only way to get them is through the call centre. After having used almost R400-00 in airtime i still havn't been able to speak to them. Their new slogan should be \Please Hold"because thats all you do. They owe me money which needs to be refunded and they can't even do that. Call them about it and you get told Please hold. Absolutely useless the MTN call centre that is on strike answers faster. And if you want us to hold indefinately please put decent on hold music on the line. I am so fed up with hearing that cheesy elavator music i want to pull my hair out."""