Most useless bank in the world

I don't think there is enough space to write down how pathetic Nedbank is. It took them 2 full week and +- 60 emails and 100 calls ( most at my expense) to fix a simple problem with THEIR APPL. When you call them and if you are lucky enough to get past the automated answers and after having given them everything from your name to your ****size they put you on hold for at least 10 min whilst they look for someone that can help you. This person will inevitably be on tea or having a pee or is out for lunch. And even though they give you a ref no for your call and promise to return your call, they never do. So you start the process again. If you realy lucky you will be passes through 6 people to whom you you have to explain your problem again and each time, you get eventually to a "senior" person. Whom you will find knows less that the 6 subordinates you spoke to previously. He or she is in actual fact a glorified messenger as they themselves only act as inbetweens between you and a third person. And boy are they bad contadicting themselves and lying through their teeth. Then they FIX your problem for a day ir two and then they discover that all they fixed should not have been fixed. All the while leaving you the customer in the lurge. Worst of all you have to listen to how good a bank they are whilst they having a pee, knowing its all lies. My advise RUN RUN RUN AND NEVER GO TO NEDBANK