Most Useless bank in SA

<p class="MsoNormal"> </p> <p class="MsoNormal"> </p> <p class="MsoNormal">This will be the last complaint I send to Nedbank, next time I send a complaint I will be to different bank which I will be using at the time because I plan to stop banking with a useless bank like Nedbank.</p> <p class="MsoListParagraph" style="text-indent: -18.0pt; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]-->I get sms notification whenever Nedbank feels to send me (and FNB and Capitec do not have this issue), I always call about this and I get told it’s a network issue yet FNB and Capitec does not have this issue, people who are close to me who use the respective banks tell they don’t have this issue at all.</p> <p class="MsoListParagraph" style="text-indent: -18.0pt; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]-->I am encouraged to swipe my card instead of withdrawing money from either the ATM or from inside the bank, but when I do swipe my card the money go out of my account for days, and when it eventually goes out my account is left with a negative amount because I cant keep track. They way your banks works end up being more work for to keep worrying about what else did I buy instead of peace of mind.</p> <p class="MsoListParagraph" style="text-indent: -18.0pt; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]-->Your bank charges are unexplainable by your own staff, Nobody knows what’s going on. I get charged different amounts every month and when I do call your call centre I get different stories on every month.</p> <p class="MsoListParagraph" style="text-indent: -18.0pt; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]-->Debit order run late which results to dishonoured fees, this goes for swipes as well.</p> <p class="MsoListParagraph" style="text-indent: -18.0pt; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]-->Credit Card payments take forever to reflect, and I also get different stories every month I call in, some tell me I have to wait for 7 days yet some can sort out this issue immediately one the phone. I Used to pay off my credit card every month buy I had to stop doing that because Nedbank has no idea what it’s doing.</p> <p class="MsoListParagraph" style="text-indent: -18.0pt; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]-->I called in last week for the previous point, I got an extremely rude claims person, when I asked to speak to her superior she told me she in charge, this phone call drove me over the edge this is why decided not to bank with Nedbank anymore.</p> <p class="MsoListParagraph" style="text-indent: -18.0pt; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;">·<span style="font-stretch: normal; font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]-->Firstly your staff got different stories and they’re also as rude as Shoprite cashiers.</p> <p class="MsoNormal"> </p> <p class="MsoNormal">I want to send this email to Nedbank on behalf of every client of Nedbank that I know, so Nedbank can address all these issues for them, However, I am a lost case there is no way Nedbank can retain me as a client as I have had enough of your unwillingness to change.</p> <p class="MsoNormal">How come FNB and Capitec clients are so happy with their banks? Surely Nedbank is doing something wrong and they’re doing everything right. Every service that Nedbank has is designed to work for Nedbank not for the client.</p> <p class="MsoNormal"> </p> <p> </p>