Most Pathetic Customer Service

Please do not apply to bank with Nedbank. They are the most useless bank there is. It took me 10 telephone calls to follow up on a new credit card application. I was never informed that my application is successful. Just to find out o 26 November that my card is lying there since 8 November. I was suppose to get face-to-face delivery but then was informed if I want my card this week I must go to a branch. Stood there for 45 minutes (despite being number 1 in line) to get my card. Was not informed that I will not be able to do internet banking or that my limit will be R1.00. Spent 45 minutes on the phone and now all of a sudden I have to go back to a branch in order to register for online banking and increase my limit to more than R1.00.