Most Pathetic Bank EVER!

Nedbank strikes again with the most pathetic service I have ever received from any company I regret the day I ever did business with them, I want to settle an account with them, when phoning them I waited 20min on the phone waiting to speak to someone!!!

So I went into the branch at Boksburg and was told to phone in again after waiting another 15min on the phone one of the consultants told me that they are off line! in January I wanted to settle the same account the tried to rob me wanting me to pay more then what my last statement was.

and to top that I wanted to change my debit order date from the 25th -the 1st of every moth then they want to double debit me, honestly think that they are robbing me and want to get rid of Nedbank .