Most *********** bank ever

It all started April 2020 when I app**** for a holiday on my personal loan and Nedbank contacted me to tell me I have insurance on my loan and the insurance department will cover my installments. That took a year with hundreds of phone calls and emails. March 2021 the claim was still not sorted a d when I app**** for motor vehicle finance I found out that apparently my personal loan was in arrears. They decided to take almost R10 000 from my personal account without discussing it with me. They just told me it is not their problem if the insurance department don't do their jobs and took my whole salary. Leaving me in a hell of alot of trouble. After another 3 or 4 months I'm still in arrears in some of my payments because of that. After that I tried to take a top up on my existing loan to get me out of this mess they put me in. Putting myself in more debt to try and get out of this mess. They did that application 5 or 6 times with some excuse everytime. Error in system have to redo application, insurance department putting some codes on the loan and I don't even know what else. I had a clear credit record with no bad debt against my name, not even a single clothing account. Now mistake after mistake and Nedbanks incompetence I can't even get a small loan to pay my medical aid installments that are still in arrears because of them or even open a clothing account. This is unacceptable. Because of all this messes my credit record is so messed up and my scoring bad. I want my scoring corrected and all this **** against my name off immediately. I'm not going to put with this bad credit because of their mistakes. I want it all cleared immediately. I'm also contacting the ombudsman for banks to take this further. It's been more than a year a d it is beyond ridiculous and I going to do what I have to to clear my scoring even if it means I will have to go to social media, newspapers or even court.