MS
Magadi S

1 reviews | Active since Jan 2017

31 Jan 2017, 19:36

Most Horrific Service

<p>I have never experienced such pathetic, filthy and disgusting service from *********** people from the dummy teller to the Stupid manager... just by going to the branch to withdraw my money and being made a fool firstly by refusing to give me full amount of my money instead wanting to give me half of it, secondly asking how do i get this money and yet they state that they can see that its from old mutual. stupid manager Kreshnia Naidoo continues telling me that it is money from ***** and ****s but the dummy teller completed everything by taking fingerprints, took my ID document then made me sign for the transaction but instead of giving me the money he called to verify the amount then called manager naidoo who was useless still.</p> <p> </p> <p>I can't believe the bank I bank with daily is treating me like this... it's time for change to a bank that provides service not humiliation and criticism to their customers.</p> <p> </p> <p>Westgate mall Nedbank is the worst service oriented bank ever in this WORLD....Angry!!!!!!</p>

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Replies (1)
Nedbank
Nedbank's reply01 Feb 2017, 08:08
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team