MOST EPIC BRAIN**** OF ALL TIME

Someone at Nedbank had the most epic of brain****s. They have moved to a new online banking system. I am not an individual client, but I have a business account with Nedbank. I am unable to register on their new online banking site because apparently, they don't have a mobile number linked to my SA ID number. Except that I have been getting all the transaction notifications to my mobile phone since inception. I am the only signatory on the business account. When they verify me when I call Nedbank, they identify me by my ID number and my full name.

AND YET I AM TOLD THAT THEY DON'T HAVE A MOBILE NUMBER LINKED TO MY ID

I now have to go into a Nedbank branch for them to be able to link a mobile number to my ID number.

Someone in their IT department had the most epic of brain****s when they came up with this one.