EB
Eric B
1 reviews | Active since Jul 2011
27 May 2015, 02:24
Most DANGEROUS Garage Card to have
@ 01:30 in the morning our daughter phoned in a frantic state. She had filled her car but the Garage card was declined. Nedbank card authorization's, whose telephone number as a matter of interest is nearly impossible to get that time of the morning, reason for the decline: For one hour every night Nedbank cannot process transactions. Really?? In today's age?? Nedbank has placed my daughter in a compromised position and endangered her life unnecessarily. Their IT systems are becoming more antiquated by the day and is by far the worst off all the banks we deal with. I am eagerly awaiting to hear their lame excuse for this poor service. Incidentally the garage uses Nedbank garage card machines.
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Replies (1)Nedbank's replyOfficial
27 May 2015, 08:34Hello BAS63,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply27 May 2015, 08:34
Official
Hello BAS63,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
