EB
Eric B

1 reviews | Active since Jul 2011

27 May 2015, 02:24

Most DANGEROUS Garage Card to have

@ 01:30 in the morning our daughter phoned in a frantic state. She had filled her car but the Garage card was declined. Nedbank card authorization's, whose telephone number as a matter of interest is nearly impossible to get that time of the morning, reason for the decline: For one hour every night Nedbank cannot process transactions. Really?? In today's age?? Nedbank has placed my daughter in a compromised position and endangered her life unnecessarily. Their IT systems are becoming more antiquated by the day and is by far the worst off all the banks we deal with. I am eagerly awaiting to hear their lame excuse for this poor service. Incidentally the garage uses Nedbank garage card machines.

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Replies (1)
Nedbank
Nedbank's reply27 May 2015, 08:34
Official
Hello BAS63,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team